WUC Business Support Administrator Records Management
Date: Feb 10, 2026
Location: Maun, BW Mahalapye, BW
Company: waterutili
Closig Date
19 February 2026
Vacancy - Administrator: Records Management X2
Water Utilities Corporation (WUC) is one of the leaders in the water supply industry in the region and strives to be the best internationally. The Corporation prides itself in employing the best human resource capital available to effectively deliver on its mandate and ultimately attain its aspirations. WUC would like to invite suitably qualified individuals who wish to join an employer of choice and meet the profile, to apply to be considered for the above-mentioned position based at Maun and Mahalapye.
Position Purpose
This role is accountable for records management services at BCs, such as processing, filing documentation and completion of records to ensure accurate, secure maintenance of records in accordance with laid down procedures.
The role creates and maintains the Business Centre databases to ensure quick retrieval of information and implements the records distribution and storage policies.
Position Key Responsibilities
Overseeing the switch from paper to electronic record keeping
Enforce usage of the adopted WUC technology for records management
Ensuring that data is protected
Classifying and indexing records
Process documentation and mail by recording, filing and distribution in accordance with established procedures
Review records contents regularly to ensure correspondence are properly filed and arrange for the transfer of such correspondence to their appropriate file
Ensure availability of records as required, by attending to all request made at the service counter, telephonically in compliance with Service Level Agreement and Standards
Ensure strict discipline within the records storage areas by preventing unauthorised movement of files and personnel
Monitor stationery usage, stationery/forms are readily available by recording issued materials
Participate in optimising the performance of the section by undertaking such other duties as directed
Compliance and Governance
Adherence to and application of the relevant regulatory, statutory and operational standards
Culture
Live and exemplify the WUC values.
Drive a high performance culture.
Participate in the 360 feedback within the unit.
Position Output & Measures
Efficient file management
Manage records
Volume and speed of work
Compliance with standards, procedures, and regulations
Customer satisfaction
Availability of records services
Qualification & Experience
Diploma in Records Management or a related Administration qualification
Experience:
2 years' experience
Behavioral Competencies
Technical Competencies
Knowledge & Skills
Remuneration
Salary: An attractive Salary Package commensurate to the market
Leave: 25 working days per annum
Permanent and Pensionable
Other Benefits
Group Life Assurance (24-hour coverage)
100% paid by the Corporation towards Medical Aid
Additional Information
Interested Botswana citizens should address their cover letter to:
Human Resource Director
Water Utilities Corporation
Private Bag 00276
Gaborone
AND
Attach a comprehensive Curriculum Vitae (C.V), certified copies of certificates, National Identity Card (Omang) as well as professional references and names and addresses of two referees.
NB: certificates, identity card (omang), and references should be scanned as one document and uploaded together with Curriculum Vitae (C.V).
Only shortlisted candidates will be responded to.
No Physical applications will be accepted.